Account Manager

Operative
Posted 1 month ago

Job Description

  • Manages a portfolio of accounts to achieve long-term success.
  • Develops positive relationships with clients.
  • Acts as the point of contact and handles customers’ individual needs.
  • Resolves conflicts and provides solutions to customers in a timely manner.
  • Suggests actions to improve and identifies opportunities to grow business with existing clients.
  • Makes sure clients receive requested services in a timely fashion.
  • Coordinates with staff members working on the same account to ensure consistent service.
  • Services multiple clients concurrently, meets deadlines.
  • Builds strong client relationships to maintain old business and acquire new customers.
  • Resolves complaints and keeps track of all processes that pertain to the client’s requests.
  • Acts as the client’s representative in the company to ensure that their demands are met with a focus on improving the customer experience.

Job Requirements

  • Previous work experience as an Account Manager or relevant role in the advertising industry is preferred.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Strong verbal and written communication skills in English and Arabic.
  • Excellent time and project management skills. You’re always looking to improve inefficient processes.
  • Marketing background is preferred.

Job Features

Job CategoryOperative

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